More tankers will be roped in to reduce waiting period: CMWSSB

By P T Usha Published on Jul 12, 2018 04:54 PM IST

Chennai: After two months since the introduction of scheme - 'Dial for septic tank clearance', Chennai Metropolitan Water Supply and Sewerage Board (CMWSSB) officials say that people are still unaware about it, with only few opting for the service.

On May, CMWSSB introduced the scheme in order to free people from high charging by private tankers. As many as 120 sewer lorries were planned to be operated under the scheme and only nine of them came forward by charging Rs 650 per trip.

The agency aims to enter as a competitor and reduce the charges made by private players, which charges Rs 2,000 based on demand and availability.

People complain that they had to wait for a longer time for the sewer lorries to come and clear. However, the board is confident that the plan would gear up soon. The number of requests are increasing gradually and this would attain its peak within a six months of time, say the officials.

"Once more tankers come aboard, the response time will be reduced. The plan is to provide the facility within 24 hours of getting the request," sources say.


* In spite of charging low rates, people opt to pay more amount to the private tankers as they have no idea on when the CMWSSB sewer lorries would come.

*According to officials, people also skip this service as the request will be registered only if there are no water tax dues pending.

*Of the number of 150 requests for removal of sewage received by CMWSSB, 110 have been resolved. In this, most complaints (128) were from Perungudi and Sholinganallur, according to a report.