Stress management training is to be introduced for their physical and psychological well being.Attempts are also being made to look into the welfare of families of policemen, said a senior police officer with CISF.

Though the work is taxing and stressful, incidents of personnel flying off the handle and blowing their top are highly condemnable. The only way to avoid them is to find out ways to reduce stress, he said.

A constable who was on duty at the airport said, ‘Frustration is borne out of  ill-treatment meted out to the juniors by their seniors’.

Moreover, the personnel are alienated from the rest of society, they get little time to socialise or go on leave to spend time with their families.’

‘In addition, promotion and transfers are few.  Our workload becomes taxing when a red alert is sounded across the airport,’ he added.

The officers have said there were few opportunities for them to take their grievances to the higher- ups. Serving senior officials concede that lots need to be done.

Incidents like one at Jharkhand where a CRPF constable shot dead six of his colleagues are a pointer towards frustration of an individual due to personal reasons, said another senior officer.

He recommended setting up of psychological counselling centres  to deal with stress-related problems. He said providing sports and recreational facilities and organising training programmes in stress management and yoga would help.